Dear Michelle,
Thank you for your feedback. We're sorry to hear that the sizing did not meet your expectations. As discussed in our previous emails, we encouraged you to refer to our detailed sizing chart, which is designed to help ensure customers can choose the best fit for their needs. We understand the inconvenience this may have caused and have already requested the return of the dress so we can address this matter.
Our aim is to ensure that all customers are satisfied with their purchases, and this dress is indeed one of our bestsellers, usually known for its fit and quality. We hope to resolve this quickly for you and restore your confidence in our products.
Kind regards,
Vestes Novas