Hi Ava,
We hope you are doing well! We wanted to address your recent review regarding our best-selling dress. This dress has been incredibly popular with our customers, with no returns or negative feedback received.
We include detailed measurements in the product description to help customers like you choose the correct size and avoid any sizing issues. Your feedback is important to us, and we regret that you encountered challenges with sizing.
Leaving a negative review can have a significant impact on our business, especially when the issue could have been resolved through a return or exchange. If the item doesn't fit as expected, we encourage you to reach out to us for assistance with returns or possible exchanges.
We value your satisfaction and would appreciate the opportunity to resolve any concerns you have. Please feel free to contact us directly so we can assist you further.
Thank you for your understanding.
Best regards,
Rosaria
Vestes Novas